January 1998, an almost unreadable archive:

Amy says, "some of the most interesting work in this area is the book Connections by Sproull and Kiesler. They found that real time chat helps more people be heard and lessons the dominance of higher-ranking participants, but also leads to disorganization and longer time to reach decisions"
...
Mr.Zoliparia says, "The 'water cooler' is one end of a spectrum of how teams work together: informal, colocated. Formal, distributed hierarchy is another end. Having just read Lipnack&Stamps "Virtual Teams" book I'm convinced that the business world is waking up to the *value* of fluid groupthink."